Available for new clients

Lent Doreez
B. Corteza

Helping businesses stay organized, engage their customers, and grow — through exceptional support, efficient systems, and a little creative magic.

📍 Cebu, Philippines 🗣️ English: C1 Fluent 🌐 Remote-Ready
Lent Corteza
Based InCebu, Philippines
English ProficiencyC1 — Fluent
BackgroundBPO → Freelance VA
LanguagesEnglish · Filipino
AvailabilityOpen to New Projects

Hi, I'm Lent 👋
Nice to meet you.

A customer-focused Virtual Assistant, Executive Assistant, and Customer Support Professional — someone who genuinely loves helping people and businesses thrive.

My professional journey began in the BPO industry, where I built a strong foundation supporting U.S.-based clients in customer service and technical support roles at Sykes, Teleperformance, and ePerformax. That experience sharpened my communication, problem-solving, and adaptability — qualities I carry into every project today.

Now working fully remote as a Freelance Executive Assistant, I partner with businesses of all sizes to manage daily operations, generate leads, coordinate recruitment, build websites, execute email marketing campaigns, and create engaging content that drives real results.

What makes me different? It's the combination of sharp attention to detail, genuine care for my clients' success, and the kind of proactive communication that keeps everything running smoothly — even across time zones.

Whether you need a reliable assistant, a customer support specialist, or a creative collaborator, I'm committed to delivering quality work and making every interaction a positive one. Let's turn your goals into results.

Beyond the Desk
🎤 Singing💃 Dancing🎵 Songwriting📚 Reading✨ Creativity

Skills & Tools

🎯
Core Skills
What I do best
  • Customer Support & Issue ResolutionInquiries, complaints & service requests handled with empathy
  • Email & Inbox ManagementOrganized, responsive, zero-clutter communication
  • Lead GenerationResearch, outreach & database management
  • Executive & Administrative SupportScheduling, documentation & daily operations
  • Recruitment CoordinationSourcing, screening & scheduling candidates
  • Technical Troubleshooting (Tier 1)First-level support & ticket documentation
✍️
Content & Creative
Creative outputs I deliver
  • Email Marketing CampaignsWritten, designed & scheduled to convert
  • Social Media ContentCreated & scheduled for brand visibility
  • Graphic & Visual DesignBranded materials using Canva & AI tools
  • Website BuildingLanding pages via Wix & AI-assisted tools
  • Video EditingPremiere Pro, Filmora, CapCut & AI tools
  • AI Image & Video GenerationProfessional visuals created with AI
💡
Professional Strengths
How I work
  • C1 English ProficiencyFluent, experienced with U.S. clients
  • Reliable & Self-MotivatedIndependent with minimal supervision
  • Strong Attention to DetailAccurate, confidential & consistent
  • Quick LearnerAdapts fast to new tools & workflows
  • Open to FeedbackGrowth-oriented & improvement-driven
  • Stable WFH SetupReliable internet with backup connectivity
⚙️
Productivity & Platforms
Systems I navigate daily
  • Google WorkspaceDocs, Sheets & Gmail
  • ActiveCampaign · MailerLite · MailchimpEmail automation & campaigns
  • ClickFunnelsSales funnels & landing pages
  • CalendlyScheduling & appointment management
  • Slack · Microsoft Teams · ZoomRemote communication & meetings
  • Adobe LightroomPhoto editing & enhancement
🛠️
Tools & Technology
My complete toolkit — with logos
📋 Admin & Productivity
Google Docs Google Sheets Gmail Calendly ClickFunnels
📧 Email Marketing
ActiveCampaign MailerLite Mailchimp
💬 Communication
Slack Microsoft Teams Zoom
✨ Creative & AI-Powered
Canva Adobe Premiere Pro Filmora CapCut Adobe Lightroom Wix Website Builder AI Image Generation AI Video Generation

What Clients Say

Real feedback from real clients — here's what people I've had the pleasure of working with have to say.

"She's flexible in her approach, timely in her delivery, and consistently goes the extra mile — the difference maker in choosing her every time."

🤝
Tahj W. Work Colleague

"Lent did an amazing job on all my new websites! She listened to all my ideas and made them look even better than I imagined."

👨‍💼
Clyde Odems President · BS3 Services

"Lent consistently demonstrated professionalism, reliability, and a strong willingness to learn. She is dependable, trustworthy, and genuinely committed to the team's success."

🏢
Zakariyyah Zabek CVO · Apexvision Tax & Accounting